Privacy Policy

Last Updated: [March 11, 2025]

Welcome to Mavros, LLC's Privacy Policy. Your privacy is important to us, and this policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.mavrostechnology.com, or use our services. The protection of your personal information is paramount to us, and we are committed to conducting our business in accordance with applicable laws and regulations to ensure that the confidentiality of personal information is protected and maintained.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Information: When you register for our services, we may ask for personal information such as your name, email address, phone number, and company information.
• Usage Information: We collect information about how you use our services, including your internet protocol (IP) address, browser type, and access times. This helps us understand usage patterns and improve our services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website. You can disable cookies through your browser settings, but this may affect your ability to use some features of our site.
• Technical and Log Data: During the scope of engagements, we may collect technical data related to your IT infrastructure, such as server logs, network diagnostics, and system performance metrics. This data helps us to optimize and maintain the services we provide.
• Security and Compliance Information: In the course of providing our services, we might collect information necessary for security monitoring, threat detection, and compliance with industry standards.

This information is collected for the purpose of providing and improving our services, ensuring the safety and security of our platform, and complying with legal obligations.

2. How We Collect Your Information

At Mavros, LLC, we gather information in various ways to enhance our services and your experience. The collection methods include:

Directly from You: We collect personal information that you voluntarily provide when you register for our services, sign up for newsletters, or communicate with us. This may include your name, email address, phone number, and company details.

Automatically through Your Use of Our Services: As you navigate through and interact with our website, we automatically collect usage information, including your IP address, browser type, and access times, using cookies and similar tracking technologies. This information helps us to understand how our services are used and to improve our offerings.

From Cookies and Other Tracking Technologies: Cookies and similar technologies on our website collect data about your interactions and usage patterns. You have the option to disable cookies through your browser settings, though doing so may limit your use of certain features on our site.

Technical and Log Data Collection: In providing our services, we may gather technical data related to your IT infrastructure, such as server logs, network diagnostics, and system performance metrics, to optimize and maintain the quality of our services.

Security and Compliance Information: To ensure the security of our platform and compliance with legal and regulatory standards, we may collect information necessary for security monitoring, threat detection, and regulatory compliance.

This collected information is crucial for delivering and improving our services, providing a personalized experience, and ensuring the security and compliance of our platform.

3. How We Use Your Information

Mavros, LLC uses your information to:

• Provide, maintain, and improve our services.
• Communicate with you, respond to your inquiries, and send you updates.
• Personalize your experience and present content tailored to your interests.
• Enforce our Terms of Service and comply with legal obligations.

4. Sharing Your Information

We do not share your personal information with companies, organizations, or individuals outside of Mavros, LLC, except in the following circumstances:

• With Your Consent: We will share personal information with companies, organizations, or individuals outside of Mavros, LLC when we have your consent to do so.
• For Legal Reasons: We will share personal information to meet any applicable law, regulation, legal process, or enforceable governmental request 2.
• With Service Providers: We may share information with trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy.

5. Data Protection

Mavros, LLC is deeply committed to the safeguarding of your data. We employ a comprehensive suite of security measures to ensure that your personal information is protected from unauthorized access, alteration, disclosure, or destruction. These measures include:

1. Encryption: We use state-of-the-art encryption protocols to ensure that data transmitted between your device and our servers remains confidential and secure.
2. Access Controls: Strict access controls are in place to ensure that only authorized personnel have access to sensitive data. Access is granted on a need-to-know basis, and all access is logged and monitored.
3. Regular Security Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities in our systems.
4. Data Minimization: We collect only the data necessary to provide our services, reducing the risk of exposure and ensuring that your information is not unnecessarily retained.
5. Employee Training: Our team undergoes regular training on data protection best practices and privacy policies to ensure that they are aware of and adhere to the latest standards in data security.
6. Incident Response: We have an incident response plan in place to quickly and effectively respond to any data breaches or security incidents, minimizing the impact on your data's security.

This commitment to data protection reflects our dedication to maintaining your trust and ensuring the confidentiality and integrity of your information at all times.

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated by Mavros, LLC. These links are provided for your convenience to access additional information. Please be aware that we have no control over the content or practices of these third-party sites and cannot accept responsibility or liability for their respective privacy policies.

You are encouraged to be cautious when leaving our site and to review the privacy policies of any other site that collects personal information. Mavros, LLC is not responsible for the privacy practices or content of any third-party websites.

7. Cookies and Tracking Technologies

Mavros, LLC employs cookies and similar tracking technologies to gather insights into how our website is interacted with and navigated by users. These technologies help us in collecting data related to users' preferences, site usage patterns, and engagement with our content, enabling us to enhance user experience, improve website functionality, and deliver personalized content. Users have the option to manage their cookie preferences and can choose to disable cookies through their browser settings. However, it is important to note that disabling cookies may limit the functionality of certain aspects of our site and may impact the overall user experience. By continuing to use our services without altering your cookie settings, you hereby acknowledge and agree to Mavros, LLC's use of cookies and similar tracking technologies.

8. User Rights

You have various rights concerning your personal information and how we handle it. These rights include:

• The right to privacy, including the use of Tracking Technologies as outlined in this policy. You have the option to configure your browser to either refuse these technologies or to alert you when they are being sent. However, please be aware that some parts of our Service may not function properly without the use of cookies and similar technologies.
• The right to opt-out of receiving marketing communications from us. If you no longer wish to receive these communications, you can exercise this right by clicking on the unsubscribe link found in any marketing email we send you.
• The right to refuse push notifications. You have the option to disable push notifications on your device at any time through your device's settings.
• The right to control the sharing of your location information. You can stop the sharing of your device's location through your device's settings or by following the instructions provided by our Service.
• The right to access, update, or edit your personal information. If you need to make changes to the personal information we hold about you, this can typically be done through your account settings or by contacting us directly.
• The right to request the deletion of your account and personal information under certain conditions. It's important to note that we may need to retain some of your information for legal reasons or for legitimate business purposes, even after your account has been deleted.
• Additionally, we recognize the Do Not Track (DNT) signal set in your browser. When we detect a DNT signal from your browser, we will make efforts to respect your choice not to be tracked as you navigate through our Service.

9. State-Specific Privacy Rights

In addition to the rights outlined in this Privacy Policy, residents of certain states may have additional privacy rights under applicable state laws. Mavros, LLC is committed to complying with all such applicable state laws and regulations governing the collection, use, and protection of personal information.

California Privacy Rights: If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the right to request that we disclose what personal information we collect, use, disclose, and sell about you specifically. You also have the right to request the deletion of your personal information, to opt-out of the sale of your personal information, and to not be discriminated against for exercising your privacy rights. California residents can exercise these rights by contacting us at the address provided in the Contact Us section of this policy.

Nevada Privacy Rights: Residents of Nevada have the right to opt-out of the sale of certain pieces of their personal information. If you are a Nevada resident and wish to exercise this right, please contact us at the contact information provided in the Contact Us section.

Virginia Privacy Rights: If you are a resident of Virginia, under the Virginia Consumer Data Protection Act (VCDPA), you have the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt-out of the processing of personal data for purposes of targeted advertising, sale, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Virginia residents wishing to exercise these rights may do so by contacting us using the details provided in the Contact Us section.

Colorado Privacy Rights: For residents of Colorado, the Colorado Privacy Act (CPA) provides rights to access, correct, and delete personal data, as well as the right to opt-out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. To exercise these rights, Colorado residents may reach out to us via the contact information listed in the Contact Us section.

We encourage all users, regardless of their residency, to review their privacy rights and contact us if they have any questions or need further clarification about their personal information and the rights they may have.

10. EU Residents Privacy Rights

If you are a resident of the European Union, under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. These rights include the ability to access your personal data, request a correction or deletion of your personal data, object to or restrict processing of your data, and the right to data portability. Furthermore, if the processing of personal data is based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, please contact us using the information provided in the Contact Us section. Additionally, you have the right to lodge a complaint with a supervisory authority competent for your country or region.

11. Our Services and Minors

Mavros, LLC is committed to protecting the privacy of all our users, including minors. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.

Parents and guardians who believe that their child has provided us with personal information without their consent should contact us at the address provided in the Contact Us section. We will work diligently to remove such information and ensure the child's privacy is maintained.

Furthermore, we strongly advise minors over the age of 13 to seek parental or guardian permission before providing any personal information online. Our website and services are not designed to attract children, and we do not deliberately engage in transactions or communications with minors without appropriate consent.

By using our services, you affirm that you are at least 13 years old or that you have the consent of your parent or guardian if you are under 13. This policy is designed to comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws and regulations concerning the collection and use of personal information from minors.

12. Changes to This Privacy Policy

Our Privacy Policy may change from time to time. We will post any changes on this page and, if the changes are significant, provide a more prominent notice.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Mavros, LLC
• 10935 Estate Ln, Dallas, TX 75238
• Attention: Customer Support Department
• Email: iandi@mavrostechnology.com

Thank you for trusting Mavros, LLC with your information. We are committed to keeping it safe and secure.